It is not clear if you are undecided on an issue and require more time to decide and thus hide the issue whether it will give you a second chance next time you do a search or it will remain permanently hidden to this program. Like all auto cleanup programs I will need to spend time making a disc image before using it for real so I can go back if it goes awry, but it does give relatively clear descriptions of the changes it intends to make to your PC and an option to hide each issue which I presume means it will not perform the said action. This problem occurs on Windows 10 running McAfee firewall and virus protection. I have retrieved all the files created by the installer and placed them in the original sub-folder. In the end I renamed the sub folder Ashampoo WinOptimizer 2016 to Ashampoo WinOptimizer 2016-old and went back to the installer and selected retry and the installation completed. I had a look in the said folder and file readme_en_us.htm was not in there.
It then came up with "cant write file "readme_en_us.htm" to Ashampoo WinOptimizer 2016 it already exists and was stuck because retry did not help. Had to work round an installation problem: after entering the license key it created a new sub-folder called "Ashampoo WinOptimizer 2016" and added some files.
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